FAQs - Member Spark Rewards: Business Edition

FAQs

Here are some commonly asked questions regarding our new Member Spark Rewards.  If your question isn't answered here, please send us an email or visit one of our convenient branch locations - we'd love to help!

How can I earn more rewards? Expand/Collapse

We’d love to earn more of your business and help you reach your financial goals with our competitive products and services. You can earn additional Member Spark Rewards: Business Edition by increasing your relationship with us.

Will Member Spark Rewards: Business Edition payments fluctuate? Expand/Collapse

Yes. Future payments will grow and change as the profit of Weyburn Credit Union and our members’ relationships evolve.

Who receives credit for a joint account? Expand/Collapse

A joint account will be used towards the individual rewards calculation for both members. Both members receive credit for the account.

Do multiple accounts of the same product type count towards the Relationship Bonus? Expand/Collapse

No. For the Relationship Bonus, only one account per product type is counted towards product count. If you have two chequing accounts, even if they are different types of chequing accounts, you will only receive credit for one because they are both chequing accounts. However, all accounts will be included in the calculation for the Balance Bonus.

Do multiple accounts of the same product type count towards the Balance Bonus? Expand/Collapse

Yes, all accounts will be included in the calculation for the Balance Bonus.

Does Member Spark Rewards replace the old Rebates and Bonus Patronage Program? Expand/Collapse

Yes. As our relationships with our members have grown, our rewards program needed to evolve as well.  We have expanded our Member Spark Rewards Program to reward a wider variety of accounts, services and solutions.  While the old patronage program rewarded only interest paid and earned, the new Member Spark Rewards Program rewards the entire member relationship.

Are Member Spark Rewards payments guaranteed? Expand/Collapse

The Member Spark Rewards Program and reward amounts are subject to change at any time and may be made without any notice. There is no guarantee on how funds will be distributed or on amounts to be paid. The Member Spark Rewards Program may be suspended or discontinued at any time.

Do I have to pay a higher interest rate to participate in Member Spark Rewards? Expand/Collapse

No, we price all of our rates and fees to be competitive in the market.  The Member Spark Rewards Program is not considered in the pricing of our products and services.

I am a member, why didn't I receive a Member Spark Reward? Expand/Collapse

The minimum requirements to be eligible for a payment are, at the previous year's end:
  1. You need to be a member with a fully paid member share,
  2. Your business needs to hold a minimum of 3 eligible WCU products and services (multiple products of the same product type do not count), and
  3. The accounts must be operated as agreed to and in good standing.
If you don't meet those requirements, we'd love to earn more of your business and help you reach your financial goals. You can become eligible for Member Spark Rewards by increasing your relationship with us. 

If you feel you meet those requirements and feel you have been missed, we'd be happy to look into it for you! Please call us at 306.842.6641, send us an email, or visit us at any of our convenient branch locations.
The Member Spark Rewards Program and reward amounts are subject to change at any time and may be made without any notice. There is no guarantee on how funds will be distributed or on amounts to be paid. The Member Spark Rewards Program may be suspended or discontinued at any time.
 

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